Terms of Service

Welcome to Veda Shakti. These Terms of Service govern your use of our website and your purchase of products from our online store.

By accessing our website, browsing our products, or placing an order, you agree to follow and be bound by these Terms of Service.

1. General Terms

Veda Shakti offers Ayurvedic hair care, skin care, and wellness products for personal use.

By using our website, you confirm that:

• You are legally capable of entering into a purchase agreement

• The information you provide is accurate and complete

• You will use our products only for lawful and personal purposes

• You will not misuse our website, services, or brand content

We reserve the right to refuse service, cancel orders, restrict access, or update website content at any time if required.

2. Product Information

We try our best to provide accurate product details, including product names, ingredients, benefits, usage instructions, images, pricing, and availability.

However, minor differences may occur due to:

• Packaging updates

• Photography lighting

• Screen display settings

• Batch or label changes

• Website content updates

Product results may vary from person to person depending on usage, lifestyle, hair type, skin type, diet, routine, and individual body response.

3. Ayurvedic and Health Disclaimer

Veda Shakti products are based on Ayurvedic and herbal wellness principles.

Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Information shared on our website, product pages, blogs, advertisements, or social media is for general wellness and educational purposes only. It should not be considered medical advice.

If you have sensitive skin, allergies, pregnancy, medical conditions, ongoing treatment, or are taking medication, please consult a qualified healthcare professional before using any product.

Always read the product label, ingredients, usage directions, and warnings before use.

4. Orders and Payments

When you place an order, you agree to provide correct and complete billing, shipping, and contact information.

We may cancel or reject an order in cases such as:

• Payment failure

• Incorrect pricing due to technical error

• Product out of stock

• Suspicious or fraudulent transaction

• Incomplete or incorrect address

• Customer unavailable for order confirmation

• Delivery location not serviceable by courier partners

For prepaid orders, payment must be successfully completed before the order is processed.

For Cash on Delivery orders, order confirmation may be required before dispatch.

5. Pricing, Offers, and Availability

All prices are listed in Indian Rupees unless stated otherwise.

Product prices, offers, discounts, shipping charges, and availability may change without prior notice.

Promotional offers may be valid for a limited time only and may be changed, paused, or withdrawn at our discretion.

6. Shipping and Delivery

We aim to process and ship orders within the estimated timeline mentioned in our Shipping Policy.

Delivery timelines may vary due to courier delays, weather conditions, festivals, strikes, public holidays, remote locations, or unforeseen circumstances.

Veda Shakti is not responsible for delays caused by courier partners or incorrect details provided by the customer.

7. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are handled according to our Refund Policy and Return & Exchange Policy.

Since our products are personal care and wellness items, returns or refunds may be accepted only under specific conditions such as damaged, leaked, wrong, expired, or missing products.

Used, opened, or tampered products are generally not eligible for return or refund due to hygiene and safety reasons.

8. User Responsibilities

By using our website, you agree not to:

• Use the website for illegal or unauthorized purposes

• Submit false, misleading, or fraudulent information

• Attempt to hack, damage, or interfere with website security

• Copy, reproduce, or misuse our brand content

• Upload harmful, abusive, or offensive content

• Violate any applicable laws or regulations

Any misuse of the website may result in cancellation of orders, restriction of access, or legal action where necessary.

9. Intellectual Property

All content on the Veda Shakti website belongs to Veda Shakti or its authorized partners.

This includes:

• Brand name

• Logo

• Product images

• Product packaging designs

• Text and descriptions

• Graphics and banners

• Website layout

• Icons and visual elements

• Marketing content

You may not copy, reproduce, modify, distribute, sell, or use our content for commercial purposes without written permission from Veda Shakti.

10. Customer Reviews and Content

If you submit reviews, testimonials, photos, videos, feedback, or comments to Veda Shakti, you allow us to use that content for marketing, website display, product improvement, or customer support purposes.

You agree that the content you share is truthful, lawful, and does not violate the rights of any third party.

We reserve the right to remove or edit reviews or content that are abusive, false, misleading, offensive, or inappropriate.

11. Third-Party Services

Our website may use third-party services such as:

• Payment gateways

• Courier partners

• Analytics tools

• Marketing platforms

• WhatsApp, SMS, or email communication tools

• Shopify apps and integrations

Veda Shakti is not responsible for the actions, policies, service interruptions, or errors of third-party providers.

12. Limitation of Liability

Veda Shakti will not be liable for any indirect, incidental, special, or consequential damages arising from:

• Use or misuse of our products

• Website errors or downtime

• Delayed delivery

• Payment gateway issues

• Courier partner issues

• Third-party service failures

• Individual allergic reactions or personal suitability concerns

• Customer negligence or incorrect product usage

Our total liability, if any, will be limited to the amount paid by the customer for the specific product or order.

13. Indemnification

You agree to protect and hold Veda Shakti harmless from any claims, losses, damages, liabilities, or expenses arising from:

• Your misuse of our website

• Your violation of these Terms

• Your violation of any law

• Your misuse of our products

• Any false or incorrect information provided by you

14. Changes to Terms

Veda Shakti may update these Terms of Service at any time. Updated terms will be posted on this page.

Your continued use of our website after changes are posted means you accept the updated Terms of Service.

15. Governing Law

These Terms of Service shall be governed by and interpreted according to the laws of India.

Any disputes shall be subject to the jurisdiction of the courts located in kota rajasthan India.